| COURSE : CERTIFIED CREATING POLICIES AND PROCEDURES PROFESSIONAL | |
|---|---|
| Course Overview | Policies and Procedures (P & Ps) are important documents that guide good business practices and contribute to an organization’s compliance with laws and regulations as well as other local or international quality control requirements. Effective (P & Ps) contribute to an organization’s operational efficiency and more importantly, enable its operations to achieve the required level of compliance and quality control. |
| Training Duration | Total Training Hours : 28-30 Hours Training Duration : 1 Week Total Training Days : 4-5 Working Days |
| Training Schedules | Weekdays (Sunday to Thursday)Regular Sessions : 4 Hrs Per day WeekEnds (Friday & Saturday)Fast Track Sessions: 6-8 Hours per day |
| Certifications: | 1) Certified Professional Certificate from Laurels Training Institute, Attested by Knowledge & Human Development Authority (KHDA) government of Dubai, UAE - With Online Worldwide recognition facility 2) Certificate from American Institute of Professional Studies (AIPS) from USA (After 15 Days of course Completion which will couriered to the attendees office address) - With Online Worldwide recognition facility |
| Tests | Yes |
| Learning Aids | Yes |
| Course Material | Hard & Soft Copies of Study Material |
| Language of Instruction | English |
| Instructor Helpline | Yes 1. Email 2. Social Media (For Emergency requirements) |
| Registration Requirements | 1. Passport Copy 2. Curriculum Vitae 3. Passport size photographs 4. Course Fee |
| Mode of Payment: | Cash / Cheque / Credit Card / Bank Transfer. |
| Eligibility Criteria (Who should attend this training) |
Managerial and executive personnel who are required to develop and write SOP including policies and procedures for operational efficiency, quality control and compliance |
| Course Benefits |
Employees understand the constraints of their job without using a ‘trial and error’ approach, as key points are visible in well-written policies and procedures. Policies and procedures enable the workforce to clearly understand individual and team responsibilities, thus saving time and resources. Everyone is working off the same page; employees can get the “official” word on how they should go about their tasks quickly and easily. Clearly written policies and procedures allow managers to exercise control by exception rather than ‘micro-manage’ their staff. They send a “We Care!” message. ‘The company wants us to be successful at our jobs.’ Clearly written policies and procedures provide legal protection. Juries apply the ‘common person’ standard. If written clearly so that outsiders understand, the company has better legal footing if challenged in court. |
| Course Contents / Outline |
Importance of Policies and Procedures. Development of Policies and Procedures Review of Policies and Procedures Policy modelling and alignment Documentation of policies and processes Audit of Polices & Procedures Governance structure for the policy/process management program Methodology and tools to identify and review processes for improvement Performance monitoring mechanism to trigger future review Selection of tool/technology (e.g. SharePoint, GRC tools, Oracle Policy Automation) Project Management of technology implementation Change Management (training and communication) Identification of key gaps and areas of improvements in existing Policy Management practices Benchmarked existing practices to leading practices within similar industry/operations
Differentiating Between Policies and Procedures Policies Are general in nature Identify company rules Explain why they exist Tells when the rule applies Describe who it covers Shows how the rule is enforced Describes the consequences Are normally described using simple sentences and paragraphs
Procedures Identify specific actions Explain when to take actions Describe alternatives Shows emergency procedures Includes warning and cautions Gives examples Shows how to complete forms Are normally written using and outline format
Developing Policies & Procedures for all departments Periodic Review Age of Policies & Procedures
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