| COURSE : CERTIFIED DECISION MAKING & PROBLEM SOLVING PROFESSIONAL - CDMPSP | |
|---|---|
| Course Overview | This highly practical workshop introduces you to a range of tools and techniques to solve problems more effectively and make better decisions. You will also discover your problem solving and decision making style and how to work more successfully with colleagues who have a different style to you. Throughout the workshop you will work on a case study from your workplace where you can immediately put the skills you learn into practice |
| Training Duration | Total Training Hours : 30 Hours Training Duration : 1 Week Total Training Days : 5 Working Days |
| Training Schedules | Weekdays (Sunday to Thursday) Regular Sessions : 6 Hrs Per day (9am to 2pm or 3.00pm to 9.00 pm) Food & refreshments Included WeekEnds (Friday & Saturday) Fast Track Sessions: 8 Hours per day (9am to 5pm) Food & refreshments Included |
| Certifications: | 1) Certificate from Laurels Training Institute, Attested by Knowledge & Human Development Authority (KHDA) government of Dubai, UAE OPTIONAL 2) Certificate from American Institute of Professional Studies (AIPS) from USA (After 15 Days of course Completion which will couriered to the attendees office address) |
| Tests | Yes |
| Learning Aids | Yes |
| Course Material | Hard & Soft Copies of Study Material |
| Language of Instruction | English |
| Instructor Helpline | Yes 1. Email 2. Social Media (For Emergency requirements) |
| Registration Requirements | 1. Passport Copy 2. Curriculum Vitae 3. Passport size photographs 4. Course Fee |
| Mode of Payment: | Cash / Cheque / Credit Card / Bank Transfer. |
| Eligibility Criteria (Who should attend this training) | Top Management (CEOs, Directors) or individuals involved in planning and implementing ISO 9001 Quality Management System in their organization, ISO administrators, supplier auditors, management / supervisory staff. |
| Course Benefits | Apply problem-solving steps and tools Analyze information to clearly describe problems Identify appropriate solutions Think creatively and be a contributing member of a problem-solving team Select the best approach for making decisions Create a plan for implementing, evaluating, and following up on decisions Avoid common decision-making mistakes Understand problem-solving Make correct and timely decisions Use problem-solving model and toolkit Use SWOT Analysis Make good group decisions Analyze and select solutions Plan and organize |
| Course Contents / Outline | Introduction • Icebreaker • Housekeeping Items • The Parking Lot • Workshop Objectives
Definitions • Defining Problem Solving & Decision Making • Problem Identification • Eight Essentials to Defining a Problem • Problem Solving in Action
Making Decisions • What it Means • Types of Decisions • Facts vs. Information • Decision-Making Traps
The Problem Solving Toolkit • The Basic Tools • The Fishbone • Degrees of Support • Creative Thinking Methods • Brainstorming & Brainwriting • Debrief • More Methods
Aspirinia • Decision Information • Individual Actions Steps • Group Planning • Exercise Debrief
Swotting Up • SWOT Analysis • Individual Analysis
Getting Real • Pre-Assignment Review • Debrief
The Problem Solving Model • Model Overview • Real Problems • Debrief • Phase One • Phase Two • Phase Three
Case Study • The Truck • Debrief
Making Good Group Decisions • Working Toward the Decision • Avoiding Fatal Mistakes
Analyzing & Selecting Solutions • Selecting Criteria • Creating a Cost-Benefit Analysis • Debrief
Planning & Organizing • Introduction • Follow-Up Analysis • Evaluate • Adapt, Close & Celebrate |