Course Overview

The ISO 9001 standard adopt a process model based approach and is based on the following set of eight quality management principles which are:

Customer focus: An organisation depends on its customers and should therefore understand current and future customer needs, meet customer requirements and strive to exceed customer expectations.

Leadership: Leaders establish unity of purpose and direction of an organisation. They should create and maintain the internal environment in which people can become fully involved in achieving an organisation's objectives.

Involvement: People at all levels are the essence of an organisation and their full involvement enable their abilities to be used for the organisation's benefit.

Process approach: A desired result is achieved more efficiently when related resources and activities are managed as a process.

System approach to management: Identifying, understanding and managing a system of interrelated processes as a system contribute to an organisation's effectiveness and efficiency in achieving its objectives.

Continual improvement: Continual improvement of an organisation's overall performance should be a permanent objective of the organisation.

Factual approach to decision making: Effective decisions are based on the analysis of data and information.

Mutually beneficial supplier relationships: An organisation and its suppliers are interdependent and a mutually beneficial relationship enhances the ability of both to create value
Training DurationTotal Training Hours : 30 Hours
Training Duration : 1 Week
Total Training Days : 5 Working Days
Training SchedulesWeekdays (Sunday to Thursday)
Regular Sessions : 6 Hrs Per day (9am to 2pm or 3.00pm to 9.00 pm)
Food & refreshments Included

WeekEnds (Friday & Saturday)
Fast Track Sessions: 8 Hours per day (9am to 5pm)
Food & refreshments Included
Certifications:1) Certificate from Laurels Training Institute, Attested by Knowledge & Human Development Authority (KHDA) government of Dubai, UAE

2) Certificate from American Institute of Professional Studies (AIPS) from USA (After 15 Days of course Completion which will couriered to the attendees office address)
Learning AidsYes
Course MaterialHard & Soft Copies of Study Material
Language of InstructionEnglish
Instructor HelplineYes
1. Email
2. Social Media (For Emergency requirements)
Registration Requirements1. Passport Copy
2. Curriculum Vitae
3. Passport size photographs
4. Course Fee
Mode of Payment:Cash / Cheque / Credit Card / Bank Transfer.
Eligibility Criteria
(Who should attend this training)

Top Management (CEOs, Directors) or individuals involved in planning and implementing ISO 9001 Quality Management System in their organization, ISO administrators, supplier auditors, management / supervisory staff.

Course Benefits

Improve business performance and enhance business competence

Attract investment and improve brand reputation

Encourage internal communication and raise morale

Increase customer satisfaction

Strengthen effectiveness and efficiency

Enhance internal effectiveness and improve productivity performance through elimination of unnecessary costs"

Course Contents / Outline

Introduction to Annex SL

Understanding of ISO 9001:2015 key terms, definitions and requirements

Overview of the significant changes

Internal audit planning, conducting & reporting

Categorization of audit findings

Post audit activities"

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