Course Overview Most people – whether executives, managers, strategy or performance professionals, or analysts – struggle to develop and manage KPIs or use performance information to make better decisions. This program helps participants who are working to find meaningful KPIs, get true buy-in to performance measurement, align measures to strategy, and use measures to drive improvement to reach targets.
Training Duration Total Training Hours : 28-30 Hours
Training Duration : 1 Week
Total Training Days : 4-5 Working Days
Training Schedules Weekdays (Sunday to Thursday)Regular Sessions : 4 Hrs Per day 
WeekEnds (Friday & Saturday)Fast Track Sessions: 6-8 Hours per day 

Certifications: 1) Certified Professional Certificate from Laurels Training Institute, Attested by Knowledge & Human Development Authority (KHDA) government of Dubai, UAE - With Online Worldwide recognition facility 
2) Certificate from American Institute of Professional Studies (AIPS) from USA (After 15 Days of course Completion which will couriered to the attendees office address) - With Online Worldwide recognition facility 
Tests Yes
Learning Aids Yes
Course Material Hard & Soft Copies of Study Material
Language of Instruction English
Instructor Helpline Yes
1. Email
2. Social Media (For Emergency requirements)
Registration Requirements 1. Passport Copy
2. Curriculum Vitae
3. Passport size photographs
4. Course Fee
Mode of Payment: Cash / Cheque / Credit Card / Bank Transfer.
Eligibility Criteria
(Who should attend this training)

Teams or individuals with performance measurement/management responsibility

Senior managers or leaders who are establishing, leading, and managing performance management and/or measurement programs and systems

Managers, planners and analysts who are part of a strategic planning and management team and are seeking the best practical ideas for improving organizational performance

Employees who have been tasked to plan, develop, or improve dashboards, KPI scorecards, business processes, program and project management, portfolio management or other measurement systems

Managers, planners, or analysts who are involved with defining performance measures or complying with regulatory and other reporting requirements

Budget analysts who need performance information to formulate budgets and evaluate programs
Course Benefits

To understand the fundamental of Performance Management

To develop Key Performance Indicators for an organization

To deploy and manage Key Performance Indicators in an organization

To understand the change management perspective of Performance Management

To apply the knowledge & skills on the development process of Key Performance Indicators for their organization

To deploy & manage Key Performance Indicators for an organization

To understand the critical drivers to ensure successful implementation of Performance Measurement in an organization


Course Contents / Outline

Understanding Performance Management System

Organizational Purpose & its Values

Organizational Objectives and KPIs

Benefits to Key Performance Measurement


Planning and Preparations

Introduction to Performance Management System

Review Mission & Vision

Formulate Business Strategies

Functional Objectives/KRAs

Functional KPIs and Initiatives


Setting Functional/Departmental KPIs and Targets


KPIs Implementation

Cascading to Individual KPIs

How to cascade?

Setting individual KPIs

KPIs Format

Aligning KPIs


KPI Management System



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