Course Overview

This course provides the business or tourism professional with working knowledge of the essential concepts and skills required for developing, operating and sustaining a tourism industry. It is geared towards persons interested in ensuring that tourism projects are not only successful but longstanding. As such, it introduces basic concepts and issues in the industry and explores the different ways to plan, implement a profitable tourism project and improve and resolve issues associated with existing tourism projects or industries.

As well, this course looks at the philosophies involved in tourism marketing, managing customer relationships and maximizing the human capital of your organization. Finally, the course looks at issues of professional development which are essential for success in this dynamic industry."

Training DurationTotal Training Hours : 32 Hours
Training Duration : 1 Week
Total Training Days : 5 Working Days
Training SchedulesWeekdays (Sunday to Thursday)
Regular Sessions : 3-4 Hrs Per day 

WeekEnds (Friday & Saturday)
Fast Track Sessions: Available
Certifications:1) Certificate from Laurels Training Institute, Attested by Knowledge & Human Development Authority (KHDA) government of Dubai, UAE

2) Certificate from American Institute of Professional Studies (AIPS) from USA (After 15 Days of course Completion which will couriered to the attendees office address)
Learning AidsYes
Course MaterialHard & Soft Copies of Study Material
Language of InstructionEnglish
Instructor HelplineYes
1. Email
2. Social Media (For Emergency requirements)
Registration Requirements1. Passport Copy
2. Curriculum Vitae
3. Passport size photographs
4. Course Fee
Mode of Payment:Cash / Cheque / Credit Card / Bank Transfer.
Eligibility Criteria
(Who should attend this training)

• The basic qualification is high school completion certificate.

• Proficiency in English language to understand, read and write.

Course Benefits

The training will enable you to get a placement in Hospitality industry (projected salary between $ 1000-3000) in Hotels, Clubs, Bars, Resorts, etc. For in service working professional a job promotion is highly prospective.

Course Contents / Outline

Air Fares and Ticketing

i) Basic Air Fares.

ii) Air Fares Calculations.

iii) Computerized Reservation System.

Air Cargo Operations and Management

i) Basic Cargo Rating and Handling.

ii) Dangerous and Live Animal Regulations.

iii) Export Import Policy and Documentation.

 Tour Operation

i) Tour Operation Management.

ii) Itinerary Planning and Costing.

iii) Tour Guiding and Interpretation.


i) Destination Marketing.

ii) Relationship Marketing.

iii) Sales and Distribution Management. 


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