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Home »CERTIFIED RESTAURANT MANAGEMENT

Course Overview

The course is designed for individuals seeking to enhance their skills and knowledge in the restaurant industry. The course covers essential topics ranging from operational management to customer service excellence, equipping participants with the tools necessary to succeed in a competitive market.

 

Training Program Details

Training Duration
  • 16 - 18 Hours (Flexible Schedules)
  • Regular Sessions: 1 to 2 Months
  • Fast Track Sessions : 3 to 5 Days
Certifications:
  • Certified Restaurant Management (CRM) Certification from American Institute of Professional Studies (AIPS), Washington D.C, USA. (Optional)
  • Certified Restaurant Management (CRM) Certification from Knowledge and Human Development Authority (KHDA) government of Dubai, UAE.
Examinations
  • American Institute of Professional Studies (AIPS) 2 hours Pen Paper Exam.
Learning Aids
  • Yes
Course Material
  • Hard / Soft Copy of Study Material
Language of Instruction
  • English
Instructor Helpline
  • N/A
Registration Requirements
  • Passport Copy
  • Curriculum Vitae to assess eligibility
  • 2 passport size photographs
  • Course Fee
Mode of Payment:
  • Cash / Cheque / Credit Card / Bank Transfer.

 

Who Needs this Course?

  • Aspiring Restaurant Managers
  • Current Restaurant Staff
  • Restaurant Owners & Entrepreneurs
  • Hospitality & Culinary Students
  • Hotel & Resort Food Service Teams
  • Franchise Operators
  • Career Switchers

Course Benefits

By the end of the course, participants will:

    • Understand the fundamentals of restaurant management.
    • Develop skills in financial management and budgeting.
    • Learn effective marketing strategies for restaurants.
    • Enhance customer service and staff management techniques.
    • Explore food safety and sanitation regulations

    Course Contents

    • Introduction to Restaurant Management
    • Organization Structure and Roles
    • Coordination between Departments
    • Menu Planning
    • Inventory Management
    • Pricing Strategy
    • Customer Service and Guest Relation
    • Restaurant Marketing and Sales Strategies
    • Food Safety and Sanitation
    • Setting up the dining room
    • Basic hosting skills
    • Table service fundamentals
    • Cost Control
    • Food cost formula
    • Best way of buying the raw materials
    • How to make checklist for the staff to do their job better without forgetting anything
    • How to make goal calendar
    • Expectation economy
    • Hiring employees

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