Course Overview Organisation Development is an objectives based approach to systems change within an organisation. Organisation Development enables organisations to build and sustain a new desired state for the entire organisation.Organisation development can be achieved through either a change communication process or supported by software applications. Employee behavioural patterns will allow organisational development professionals to observe and examine situations and contemplate modifications, which may then be put into place to achieve effective organisational change.
Training Duration 28-30 Hours Training Session: 1 WeekSession Days : 5-6 Working Days
Training Schedules Weekdays (Sunday to Thursday)Regular Sessions : 4 Hrs Per day 
WeekEnds (Friday & Saturday)Fast Track Sessions: 6-8 Hours per day 
Certifications: 1) Certificate from Laurels Training Institute, Attested by Knowledge & Human Development Authority (KHDA) government of Dubai, UAE - With Online Worldwide recognition facility 
2) Certificate from American Institute of Professional Studies (AIPS) from USA (After 15 Days of course Completion which will couriered to the attendee’s office address) - With Online Worldwide recognition facility 
Tests Yes
Learning Aids Yes
Course Material Hard & Soft Copies of Study Material
Language of Instruction English
Instructor Helpline Yes
1. Email
2. Social Media (For Emergency requirements)
Registration Requirements 1. Passport Copy
2. Curriculum Vitae
3. Passport size photographs
4. Course Fee
Mode of Payment: Cash / Cheque / Credit Card / Bank Transfer.
Eligibility Criteria
(Who should attend this training)
All managerial and above positions can opt for this training
Course Benefits

Directs the needs assessment for training and staff development to enhance the effectiveness of employee performance in achieving the goals and objectives of the company.

Identifies/incorporates best practices and lessons learned into program plans.

Provides a broad range of consultative services to all levels of employees regarding policies and procedures.

Facilitates communication among employees and management. May guide managers and employees on problem solving, dispute resolution, regulatory compliance and litigation avoidance.

Provides expertise in strategy development and execution, planning and facilitation of employee relations efforts.

Course Contents / Outline

What is Organisational Development?

How to achieve Organisational Development?



‍•Changes in behaviour

•Data gathering measurement


•‍Learning processes

•Action planning

•Action steps


‍•Preliminary diagnosis

•Data gathering

•Action Planning

•Systems Model of Action Research Process


Information Technology

Managerial Innovation


Subjects for discussion:

The interaction between organisations and their environment.

Defining and understanding organisational goals, aims and objectives.

Decisions and decision-making in organisations; organizational systems.

The perceptions of people at work: how and why they interpret events and actions in different ways; stereotypes and the halo effect.

Anthropology and sociology; considering attitudes, values, beliefs, socialisation, learning and development.

Motivation and motivational theories; features, requirements, processes, theories; the effect on work and output.

Job design; causes and results of frustration at work; stress, effects on performance.

Team factors: individual personalities, traits and qualities.

Team roles, role behaviour and activities; selection, testing and assessment.

Communication: one-way, two-way, vertical; channels, barriers, blockages; agendas, assertiveness.

The meaning of influence and authority in the workplace, and its misuse; sources of power.

Types of working relationships; the delegation of authority, control mechanisms.

Leadership and management; functions, styles, factors, traits and complexities; models and theories.

Teams and groups: their purposes; the creation, development and behaviour of groups; factors of high-performance teams.

Conflict: sources and symptoms, conflict resolution and conflict management.

Realpolitik and patronage, favouritism and bullying, trust and confidence.

Organisational health and well-being.

Ethics, responsibility and obligations in relationships; employees, customers and stakeholders.

External and internal pressures, and influences of culture; cultural types and influences.

Technology: size and scale of production, expertise, alienation, technological developments. 

Organisation structures and design, centralisation and decentralisation of organisations; mechanistic and organic structures, bureaucracy in organisations.

Change management: the drivers and factors of change, the processes and management of change.

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