Home »RESTAURANT SUPERVISOR SKILLS TRAINING - RSST
Course Overview
Restaurant Supervisor Skills Training Course — a comprehensive program designed to equip current and aspiring restaurant supervisors with the essential leadership, operational, and interpersonal skills needed to thrive in a fast-paced hospitality environment.
As a restaurant supervisor, you play a critical role in ensuring seamless daily operations, maintaining high service standards, and motivating your team to deliver an exceptional guest experience. This course will provide you with the tools, techniques, and confidence to lead with professionalism and purpose.
Training Program Details
| Training Duration | - 14 - 16 Hours (Flexible Schedules)
- Regular Sessions: 1 to 2 Months
- Fast Track Sessions : 3 to 5 Days
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| Certifications: | - Restaurant Supervisor Skills Training (RSST) Certification from American Institute of Professional Studies (AIPS), Washington D.C, USA. (Optional)
- Restaurant Supervisor Skills Training (RSST) Certification from Knowledge and Human Development Authority (KHDA) government of Dubai, UAE.
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| Examinations | - American Institute of Professional Studies (AIPS) 2 hours Pen Paper Exam.
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| Learning Aids | |
| Course Material | - Hard / Soft Copy of Study Material
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| Language of Instruction | |
| Instructor Helpline | |
| Registration Requirements | - Passport Copy
- Curriculum Vitae to assess eligibility
- 2 passport size photographs
- Course Fee
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| Mode of Payment: | - Cash / Cheque / Credit Card / Bank Transfer.
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Who Needs this Course?
- Newly Promoted Supervisors
- Aspiring Supervisors
- Current Supervisors Looking to Improve
- Restaurant Owners/Managers Delegating Leadership
- Hospitality Students and Interns
Course Benefits
By the end of the course, participants will have:
- Enhanced Leadership Skills
- Improved Communication
- Boosted Team Performance
- Better Customer Satisfaction
- Stronger Operational Knowledge
- Consistency Across Shifts
- Reduced Staff Turnover
Course Contents
- Introduction to the Role of a Restaurant supervisor
- Customer Service Excellence
- Service Standards & Workflow Management
- Staff Management & Leadership
- Wine & Beverage Knowledge
- Managing Special Events & Private Dining
- Health, Safety, and Hygiene Standards
- Financial Management & Cost Control
- Upselling & Revenue Generation
